loquaro
The AI agent your customers can actually talk to.
It makes your outbound calls and answers your inbound ones — collections, reminders, surveys, reception — in your customers' own language. Don't take our word for how it sounds.
Call outcome
One call from a reminder campaign
loquaro · on the line
Hello! This is a reminder about your payment.
Outcome
Payment confirmed
Amount · date
120 EUR · 14 Mar
Language
English
Record
Transcribed & logged
Use cases
The agent is whoever you need it to be.
A collections officer, a receptionist, a survey caller — same agent, different job. Pick the calls you'd hand it.
How it works
Three steps, and the phone starts ringing.
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01
Tell it what to say
You decide what the agent says, what it needs to find out, and in which language. We write it with you.
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02
Tell it who to say it to
Customers imported straight from wherever you manage them — HubSpot, Google Sheets, a custom CRM, or just a spreadsheet.
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03
Hear it say it
It starts on a small batch, not the whole list. You listen to what your customers actually heard, and the script changes before it goes wide.
Control
Your calls, on your terms.
Capacity
Ten calls a day, or ten thousand.
- Capacity grows and shrinks with your needs — without hiring anyone
- Start, pause, or stop at any moment
- The same conversation quality on the first call and the last
The record
You decide what's kept.
- Recordings, transcripts, logged results — all of it, or only what your policy allows
- Results sorted the way you defined them, not free-text notes
- Exported the way you need them — a spreadsheet, or straight into your systems over an API
- Listen to any call and see exactly what your customers heard
Pricing is usage-based — you pay for call time, not seats or licenses. We'll size it with you in the pilot.
Common questions
Asked on every first call.
Will my customers know they're talking to an AI?
That's your call. We shape the greeting together during the pilot — many businesses have the agent introduce itself as an AI. Whatever you choose, if a customer asks directly, the agent never claims to be human.
Is it legal to have an AI make and record these calls?
These are ordinary business calls — the same rules that apply when your staff dials apply here. The greeting and recording notice follow the rules of your market, and if a customer asks whether they're talking to an AI, the agent answers honestly. During the pilot we walk through your script and obligations together, so every call your customers get is one your own policy has approved.
What happens when a call needs a human?
The agent speaks freely around your script, but never past it: no invented facts, no promises you didn't authorize. Situations you want a person to handle — disputes, hardship cases, anyone who asks for one — it closes politely, and they come back flagged in your report with everything that was said. Your team decides who calls back and when.
What if it mishears someone, or the line is bad?
The agent is under strict rules: never invent facts, and when speech is unclear, ask again rather than treat it as an answer. And because every call comes back with its recording and transcript, no result rests on what the agent thought it heard — your team can always check the call itself.
Where do the recordings and data go?
Onto a server dedicated to you — hosted in the EU, Azerbaijan, Georgia, or another region if your policy requires it. We keep exactly what you asked to keep — recordings, transcripts, logged results, or less — deleted on your schedule and never used to train anything.
Who sets all of this up?
We do. You tell us what the calls need to accomplish; we write the script with you, test it, and you approve every word before anyone is called. Changes afterwards go to the engineers who build the agent rather than a support queue, so a new line in the script or a new field in your report lands in days. You get the results, not a configuration screen.
Talk to it first. Then talk to us.
If the agent sounds right to you, book a demo and we'll shape a pilot around your calls.